FAQ?
Frequently Asked Questions (FAQ)
🛍️ Orders & Shipping
Q: Where do you ship from?
A: We ship from our trusted network of warehouses across Pakistan to ensure fast and reliable delivery.
Q: How long does shipping take?
A: Shipping usually takes:
- 3-5 working days
Q: How can I track my order?
A: Once your order ships, you’ll receive an email with a tracking link. You can also track your order here using your order number.
Q: Do you offer international shipping?
A: Not yet... may be in future...
💳 Payments
Q: What payment methods do you accept?
A: We offer only cash of delivery (COD).
Q: Is it safe to shop on your site?
A: Absolutely safe, we have an experienced team, trained by prime minister youth program (NAVTTC) an internationally recognized diploma.
🔄 Returns & Refunds
Q: What is your return policy?
A: We offer a 7-day return policy on most products. Items must be unused, in original packaging, and returned with proof of purchase.
Q: How do I return a product?
A: Contact our support team at [akk49497@email.com] your order number and reason for return. We'll guide you through the process.
Q: When will I receive my refund?
A: Once we receive and inspect the item, your refund will be processed within 3–7 business days.
📦 Product Questions
Q: Do electronics come with a warranty?
A: Most of our electronics include a 6 to 12-month manufacturer’s warranty. Check the product page for details or contact us for specifics.
Q: Are your kitchen accessories food-grade and safe?
A: Absolutely. All our kitchen tools are made from food-safe, BPA-free materials unless otherwise stated.
Q: Can I get support for using fitness equipment?
A: Yes! Each fitness product includes instructions. If you need more help, feel free to reach out and we’ll assist you.
📩 Customer Support
Q: How can I contact you?
A: You can email us at [akk49497@email.com] or use our live chat during business hours (Mon–Fri, 9 AM – 6 PM EST).
Q: Do you offer bulk or wholesale pricing?
A: Yes, we do! Please reach out to [akk49497@email.com] or contact through WhatsApp for wholesale inquiries.